OUR VISION

“Aspiring to be better today and even better tomorrow at everything we do”


WHO WE ARE

Nerams Ltd is a Care Quality Commission (CQC) regulated independent ambulance service with a wealth of operational and educational experience. The directorate of the organisation combines healthcare professionals, operational managers, logistics and systems experts and educators to provide leadership and systems that maintain a high level of service to all users. We strive to embody our core values of Care, Teamwork, Quality, Respect and Honesty, ensuring our patients our put at the forefront of all that we do, and those that train with us leave feeling prepared to provide exemplary patient care. 

WHAT WE DO

Our ambulance operations provide response to 999 calls in our A&E ambulance division, care and transportation in our Patient Transport Services, expert skillsets in moving and caring for bariatric, paediatric, and mental health patients in our Specialist Transport Services, and long distance and air services providing high dependency care in our Repatriation Division. On top of this we provide services in the Event Medical sector, Technical Rescue in heavy industry and Screening and Testing Services. This wide array of operational activities ensure we are experienced, effective, and skilled in all aspects of Health and Social Care. These operations are supported by a dedicated Education and Development department that internally ensures the continuous development and compliance of all staff, as well as the assures the quality of the organisations systems and processes.

OUR GOALS

  • We will always care for our patients and work colleagues.
  • We will strive to improve our services.
  • We will always set high standards and deliver what we promise
  • Leadership and Safety will be the core of our Patient Safety Groups

OUR CORE VALUES

Care
We value warmth, empathy and compassion with all of our service users.

Teamwork
We work with pride and commitment to achieve our vision

Quality
We strive to consistently achieve high standards through continuous improvement

Respect
We value individuals, including our patients, our staff and our clients.

Honesty
We value a culture that has trust, integrity and transparency at the centre of everything we do.

Meet Our Team

Our year in numbers

14190
Ambulance Patients
Transported
2745
Medical Incidents
Attended
142
Qualifications
Awarded
21
Courses
Delivered

Working or in Partnership with...

NHS

North East Ambulance Service

Sunderland University

Durham University

Team Durham

Durham School

Sunderland College

Bishop Auckland College

Durham County Council

Sunderland City Council

Spennymoor Town FC

Gateshead FC

AH Events

Intergen

Stanhope Show

HASLAR Consultancy & Training Services

Qualsafe Awards

Nuco Training

TQUK

Maguires Country Parks

THORN Lighting

St Teresa's Hospice

Salamander Pumps

Solan Connor Fawcett Family Cancer Trust